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Administration and Office Management: Best Practices and Technologies
Define the new roles of executive assistants and administrators.
Use technology to get more done and to stay connected with the office and their boss.
File, document, sort, index and retrieve corporate documents, records, and reports.
Identify quality standards for servicing internal and external customers and appreciate the impact of office design on the overall performance.
Demonstrate better command of the English language including the meaning and spelling of words, rules of composition, and grammar.
Executives, assistants and administrators who are interested in rejuvenating their practices and skills for better performance. The program offers a challenging opportunity to enhance interpersonal communication skills, people skills, and especially English business writing Skills.
New Roles for New Times:
The Changing Organization
The Role of Management in The Workplace
Optimizing Communication and Influence
Fostering a Professional Attitude
Producing Results from Various Activities
Use of Technology to Get Things Done
Mastering Data Management and Office Etiquette:
Basic Modern Office Etiquette
What Not to Do in your Cubicle
Telephone and Email Etiquette, Skills, and Courtesy
Records Management (Filing and Documenting Soft and Hard Copies)
Indexing, Archiving, and Retrieving Data and Documents
Handling Office Finances and Petty Cash
Creating a Motivating and Productive Office Environment
Understanding Office Design as Part of Enhancing Productivity
Feng Shui Office Design: The Art of Working (Tips and Basic Steps)
Communicating with Employees for Better Results
Dealing and Communicating with Different Cultures at Work
Advanced Communication Skills for Administrators:
Preparing Powerful Short Presentations
Advanced Business Writing (Reports, Proposals, Faxes, Letters, Memos, Emails, etc.)
Dealing with a Difficult Boss
Time and Project Management for Administrators:
Six Steps to Great Time Management
Preparing for Meetings and Conferences
Preparing Meeting Agendas and Minutes
The Effective Use of MS Outlook to Manage your Time and Respect Other People’s Agendas
Event Planning and Project Management (Template)
The Impact of Technology on the Administrator’s Roles and Tasks:
The Use of Smart Phones to Stay Connected and Liaise with Others
Synchronizing your Smart Phone with your Computer for Updates
The Use of Electronic Devices to Research, be Informed and Report on Timely Basis
The Training lectures.
The Group discussions.
The Training Workshops.
Places and dates for this program
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