Strategy Management in the Public Sector

1. Determine the overall public sector structure, ambition and the need for competitiveness to achieve national prosperity and growth.
2. Translate stakeholder ambition and needs into a strategic plan to achieve an entity’s mandate.
3. Employ the public policy development process effectively to achieve the strategic plan.
4. Design and manage strategic initiatives and cross-entity collaboration mechanisms to effectively execute strategies.
5. Utilize a practical performance management system to develop and sustain a performance culture.

All managers and senior professionals who are involved in influencing, formulating or supporting the planning and strategy of their government or semi-government entity/department/corporation. The program is also beneficial to those who are responsible for linking, measuring and improving the performance of the organization, including sector and department managers, strategy or performance management professionals, balanced scorecard program managers, and research analysts. 

Ambition and Role of the Public Sector:

• Illustrating Types of Institutions in the Public Sector
• Defining a National Vision and Strategic Themes Linked to Citizens’ Needs
• Determining Underlying National Outcomes and KPIs
• Using International Indices in Target Setting
• Becoming Competitive as a Nation: Porter’s Model
• Measuring a Nations’ Ability in Building a Competitive Environment 

Strategic Planning in the Public Sector:

• Building a Strategy Map Tailored to the Public Sector
• Answering the 3 Questions of the Strategic Planning Process
• Using SWOT and PEDESTL Frameworks in Environmental Analysis
• Cascading National Outcomes and KPIs into Sectors
• Determining Stakeholders & Customers: Building a Stakeholder Map
• Developing Vision and Mission Statements
• Developing Strategic Objectives and KPIs using the Balanced Scorecard Model

Public Policy Development: 

• Understanding Public Policy and Its Uses
• Linking Policy to Strategic Planning
• Phases of Policy Development
• Determining Root Causes of a Policy Problem
• Defining Types of Policies
• Developing Policy Options 
• Assessing Policy Options

 Managing Strategic Initiatives and Partnerships: 

• Building Initiative Charters
• Assessing the Impact of Initiatives
• Understanding Partners’ Roles and Cause/Effect Relationships
• Determining Accountabilities
• Designing Delivery Agreements between Different Stakeholders
• Ensuring Cross-Entity Collaboration

Designing the Performance Management System (PMS): 

• PMS Purpose and Guiding Principles
• Selecting, Validating and Documenting KPIs and Targets
• Collecting, Measuring and Documenting Results 
• Analyzing Performance and Root Causes
• Reporting Performance
• Conducting Operational and Strategy Review Meetings Collaboratively
• Utilizing Performance Improvement Plans

• The Training lectures.
• The Group discussions.
• The Training Workshops.