Leaders Not Managers:
- Definitions, Similarities and Differences
- Myths about Leadership
- Practices of Exemplary Leaders
- The Perennial Question: Nature or Nurture
Personal Style and Leadership Qualities:
- Self-Assessment
- Administration and Scoring
- Linking Style with Leadership Qualities
- Characteristics of Admired Leaders
- The Leadership Journey and Situational Leadership
- Review of Major Theories: Trait and Behavioral
- The Leadership Grid
- Situational Leadership: Theory and Simulation
The Emotionally Intelligent Leader:
- An Overview of Emotional Intelligence (EI)
- Intrapersonal and Interpersonal Intelligence
- Emotional Quotient (EQ) versus Intelligence Quotient (IQ)
- The EI Competency Framework
- The 18 EI Competencies in Practice
- Brainstorming Real Life Examples
Leadership, Delegation and Empowerment:
- Delegation: Definition, Objectives and Rules
- Delegation Levels
- Why Delegation is Not Popular
- Guidelines for Delegation
- Decision Making Styles in the Gulf
- Empowerment: Definition
- Ten Ways to Empower Workers
- Is Your Organization Ready for Empowerment?
The Leader as Change Catalyst:
- The Nature of Change
- Kotter’s Eight-Step Change Process Model
- Understanding and Dealing with Resistance to Change